ALL THE A'S TO YOUR Q'S

How does Serado differ from traditional legal support services?

Unlike traditional legal support services, Serado operates as a strategic partner rather than just a service provider. With over 85 years of combined experience in real estate law and legal operations, our support is grounded in deep industry expertise. We focus on operational excellence, proactive problem-solving, and elevating your practice — not just completing tasks.

No. Serado is not a law firm and does not provide legal advice. All legal services are delivered by independent, licensed lawyers.

Yes — you remain fully in control of your branding and client experience. Serado works in the background as a seamless extension of your team.

We currently support lawyers and firms in Ontario and Alberta, with plans to expand in line with jurisdiction-specific compliance requirements.

Serado supports a wide range of legal professionals, including:

  • Solo Lawyers: Looking for dependable support without hiring in-house.

  • Growing Firms: Needing scalable solutions to manage growing workloads.

  • Established Firms: Seeking specialized support to enhance operations.

We collaborate closely with each client to deliver tailored, dependable service.

Serado aims to become the go-to operational partner for legal professionals. We focus on smart systems, efficient transaction management, and strategic consulting — removing friction so firms can lead boldly with strong operational support behind them.

We deliver consistent quality and reliability through:

  • Expertise: Deep real estate law and legal ops experience.

  • Proactive Approach: We solve issues before they become problems.

  • Responsive Communication: Regular updates and open communication.

  • Continuous Improvement: Ongoing evaluation of processes.

  • Client-Centric Focus: Every solution is built around your unique goals.

We offer flexible staffing (on-demand clerks and recruitment support), workflow optimization, and training programs — helping firms grow without sacrificing quality or consistency.

We support back-office functions like document prep and communication, ensuring your team stays focused. Our staffing solutions provide vacation/sick coverage, and we offer tools and training to boost skills and productivity.