Serado Ltd. – Cookie Policy

1. Introduction

This Cookie Policy explains how Serado Ltd. (“we,” “us,” or “our”) uses cookies and similar tracking technologies on our website (“Website”). By using our Website, you consent to essential cookies. For non-essential cookies, we require your explicit consent via our cookie banner.

2. What Are Cookies?

Cookies are small text files stored on your device when you visit websites. They help websites function, improve user experience, and provide analytics.

3. How We Use Cookies

Cookie TypePurposeConsent RequiredRetention Period
EssentialCore functionality (security, login, payment processing)NoSession to 1 year
AnalyticalAnonymous usage data (e.g., Google Analytics)Yes2–24 months
FunctionalRemember preferences (language, region)Yes30 days to 1 year
AdvertisingPersonalized ads (e.g., Meta Pixel, LinkedIn Insights)Yes30 days to 18 months

4. Third-Party Cookies

We use these third-party services:

These parties may track you across other websites. We do not control their practices.

5. Your Cookie Choices

Browser Settings
  • Block or allow all cookies
  • Delete existing cookies
  • Set preferences for specific websites

Guides: Chrome | Firefox

Consent Management

  • Adjust preferences anytime via our Cookie Settings link in the footer.
  • Reject non-essential cookies initially via our cookie banner.

6. Other Tracking Technologies

We may also use:

  • Web beacons (invisible images to track page usage)
  • Local Storage (stores data on your device for functionality)

These follow the same consent rules as cookies.

7. Policy Changes

We may update this policy. Material changes will be announced via:

  • A prominent Website notice
  • An updated “Last Updated” date

8. Contact Us

For questions or to request a cookie audit:

Email: privacy@serado.ca
Registered Office: Calgary, Alberta